Last updated September 15, 2026
Privacy Notice
How the current Satisfaction Toys website handles contact messages, account, cart, saved-product, newsletter, feedback, checkout, and analytics information.
Information we collect
If you use the contact form, we collect your name, email address, topic, subject, message, and acknowledgment of this notice. Website issue reports also include the affected page and what you were trying to do, plus browser and device details that are filled in automatically when available. You can correct or clear those details before sending. If you create an account, we collect your email address and any profile or address information you choose to save. Cart and saved-product information may remain in your browser or be associated with your signed-in account. If you submit site feedback, we store your answer, optional comment, the page where you responded, and the submission time. The feedback form does not ask for your name or email address. Checkout is not available, so this site does not currently collect payment or order information.
How we use information
We store contact messages privately and email them to our customer care team so we can respond to inquiries. Submitting the form does not subscribe you to marketing emails. We use this information to provide account, cart, saved-product, security, and support features. Anonymous feedback is emailed to the Satisfaction Toys operators responsible for reviewing and improving the website. Optional Google Analytics remains off unless you select Allow analytics. If you join the newsletter, we use your email address, optional first name, selected topics, signup source, consent date, and subscriber status to manage your subscription.
Services and retention
Amazon Web Services hosts the website, authentication, catalog, and account data. Sendy manages newsletter subscriptions, and Amazon SES delivers newsletter messages and internal feedback and contact-form notifications. Google Analytics receives usage information only after analytics consent. When checkout opens, PayPal will process payment information. For Florida checkout, we send your street address, city, state, and ZIP code to the U.S. Census Bureau Geocoder to identify the delivery county. We do not include your name, apartment number, cart contents, or payment details in that lookup. Our server then calculates sales tax using the official Florida Department of Revenue rate table. We retain contact messages as needed to respond, resolve follow-up questions, and meet applicable recordkeeping obligations. You can request access or deletion by emailing hello@satisfaction.toys. We retain account and order information as needed to provide the requested services and meet security, tax, accounting, and legal obligations. Newsletter messages include an unsubscribe link.
Affiliate referrals
If you apply to the affiliate program, we store your verified account email, public channel, application, terms acceptance, review decisions, commissions, and payout records. If you accept a referral on an affiliate landing page, a first-party cookie remembers it for up to 30 days. Affiliates see anonymous conversion references and earnings, not customer identities. Financial records are retained for accounting and disputes. Choosing necessary-only storage removes the referral cookie when the removal request succeeds; you can also clear this site’s cookies in your browser.
Your choices and contact
Signed-in customers can export account data, update privacy preferences, and request account deletion from the account page. Email hello@satisfaction.toys for access, correction, deletion, or privacy questions. Do not send passwords or sensitive payment information by email.